Full Time Front Desk Associate in Chicago

Alta Dental is modern, fast-paced, and rooted in great technology. We are a growing company looking to hire driven staff members that want to grow with us.

Above all, we care about our people and our patients. We invest in our staff through great medical benefits, paid time off, paid holidays, 401k contributions, and monthly team building events and outings. Creating a culture of teamwork and coming to a place you want to work every day is what we strive for. If you have a work hard, play hard mentality and want to spend your days with an energetic team, we'd love to hear from you.

What we're looking for:

• You are friendly and personable, you love working with patients and want to be sure that everyone is genuinely happy when they walk out of the door
• You deliver a great customer experience
• You hold yourself to a high bar and are detail-oriented
• You have a growth mindset, are a self-starter, and a team player who likes to solve problems
• Prior dental experience and working with Patterson Eaglesoft Software is a plus

What you'll be doing:

• You're at the heart of all that we do
• You will be one of the first impressions with patients, interacting with them before they meet the dentist.
• Handling all front desk receptionist duties including but not limited to the following: Patient check in and check out, answering inbound calls, appointment scheduling, collecting patient co-pays, presenting treatment plans and much more.

Qualifications

• Experience with Eaglesoft practice management software
• Customer service experience
• 2 years dental front desk experience preferred
• Knowledge of dental coding
• Treatment presentation experience

How are we handling COVID to keep our staff and patients safe:

• We provide an ENVO n95 mask and filters, lab gown, and protective face shield for all of our clinical staff
• Hand sanitizer available throughout the clinic
• Contactless payment
• Contactless temperatures are taken for all staff and patients
• Medical-grade HEPA filters in each operatory

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